In compliance with the provisions of Organic Law 15/1999 on the Protection of Personal Data, we inform you that the completion of any existing form on this website, www.marfiljoyeros.com, or sending an email to any of our mailboxes implies:
- that your personal data will be treated with the utmost confidentiality and will be part of the files owned by Marfil Tallada Perlas S.L. with address in the Plaza de España 6-2, for its management and to respond to them, as well as for the commercial management that links us, and the sending via email of the sales made by Marfil Tallada Perlas SL, for the delivery of the purchases and for the sending of information about the offers that we create of your interest, according to the periodicity that the user determines
- consent for the receipt of advertising of products and services of Marfil Tallada Perlas S.L. and third party collaborators, in the event that the user so express it voluntarily by marking the corresponding boxes
- consent to the transfer of your data to the employees of Marfil Tallada Perlas S.L. in relation to the contracting of Services in which Marfil intervenes exclusively as an intermediary
It is up to users to update their own data. At any time, the user will have the right of access, rectification, cancellation and opposition to all their personal data included in the different registration forms. To exercise this power, the user must send an email to the following address firstname.lastname@example.org or through our contact section.
Marfil Joyeros presumes that the data have been entered by its owner or by a person authorized by it, and that they are correct and accurate. According to the current legislation on data protection, Marfil Tallada Perlas S.L. it has adopted the appropriate levels of security to the data provided by the users and, in addition, has installed all the means and measures at its disposal to avoid the loss, misuse, alteration, unauthorized access and extraction of the same.
The cancellation of data implies the blocking of the same and that these can not be treated or visualized by Marfil Tallada Perlas S.L. nor any third party. Without detriment to what is stated here, we inform you that some information may be kept in a blocked manner by Marfil Tallada Perlas S.L. for the fulfillment of its legal obligations, such as contractual responsibilities or tax and tax obligations. General Terms and Conditions
What personal data we collect, why and for how long
We can collect the following information:
- Name, surname and email to registered user to provide the possibility to save wish lists and share products to other people in their emails
- Name, email, phone number, subject and message to provide to the user the possibility to request information about the products and in this way to be able to advise the user
- Name, email, phone number and message to provide to the user the possibility of contacting Marfil
We need this information to understand the needs of the user and offer a better service. We will not retain your data for longer than is necessary to fulfil the purpose it is being processed for. We must also consider periods for which we might need to retain personal data in order to meet our legal obligations or to deal with complaints, queries and to protect our legal rights in the event of a claim being made. When we no longer need your personal data, we will securely delete or destroy it.
General Terms and Conditions
These General Conditions (hereinafter, the "General Conditions") regulate the use of the website "www.marfiljoyeros.com" (hereinafter, the "Website"), owned by Marfil Tallada Perlas SL (hereinafter, "Marfil ") and the conditions for purchasing products and contracting services offered through the Website.
MarfilJoyeros.com is a web platform for on-line marketing of own products offered with prices identical to the retail price that Marfil has at its different physical sales points.
It is registered in Reg. Merc. de Valencia, Tomo 5.632 Libro 2.939 de la Sección General, Folio 186, Hoja nº V 50.890, Inscripción 1ª. CIF: ESB 96573860.
These General Conditions are the only conditions applicable to the use of the Website and the contracting of products or services through the Website and replace any other conditions, except prior agreement and in writing between Marfil and the Registered User. Consequently, the Unregistered User (that is, individuals or legal entities that do not have the status of a Registered User) who accesses the Website and / or wishes to contract products and services through the Website accept submitting and remain linked. by the General Conditions as they are drawn up at the moment in which the Website is accessed.
All Users accessing the Website must be over 16 years of age with sufficient legal capacity to enter into contracts.
Marfil operates through the Website, worldwide (hereinafter, the "Territory"). And in cases of agreements with third parties, it reserves the right to act in certain regions, in extraordinary situations, in which prior agreement it will decide not to act in agreed regions. Marfil only makes shipments and distributes the products in the Territory.
Capitalized terms that are not expressly defined in these General Conditions will have the meaning attributed by Marfil on the Website.
Information about the products
The descriptions of the products and Services (as defined below) offered on the Website are made based on the information and documentation provided by Marfil's suppliers and collaborators.
The photographs, graphic or iconographic representations and videos related to the products and Services, as well as trade names, trademarks or distinctive signs of any kind contained in the Website, are property of Marfil, with the exception of the material issued under the name "Playlist" and all these are intended to provide the most information, however, the user must take into account that they have an indicative purpose and, consequently, lack exhaustive nature.
In the event that, due to circumstances of force majeure, the product or the Service is not available after the purchase has been made, Marfil will inform the registered User by email of the total or, if applicable, partial cancellation of the order. The partial cancellation of the order does not give the right to cancel the entire order, without prejudice to the exercise of the right of withdrawal corresponding to the registered User in accordance with the provisions of these General Conditions.
Price of products and services
The prices of the products and Services offered through the Website include VAT and any other applicable taxes. However, these prices do not include the shipping costs of the products. These are detailed in the payment process and must be accepted by the registered User at the time of requesting the order.
Purchases made from / to the Canary Islands, Ceuta, Melilla, Andorra and outside the EEC do not include VAT (the customer will be responsible for paying the corresponding taxes in the destination country, and the cost of shipping will be added to the cost of the shipment). the Spanish customs (DUA).
The information on price comparisons and discounts applied to the products and Services that appear on the Website during the purchase process are calculated using the information provided by the suppliers of Marfil or, where appropriate, using the prices found by Marfil. at the points of sale.
Marfil reserves the right to modify its prices at any time. Products and Services will be invoiced at the price in force at the time of registration of the order, except for evident typographical errors.
Purchase of products, contracting of Services and formalization of orders
The purchase of products and contracting of Services by the User through the Website is done following the procedure established in the section "Order Form".
Marfil will send to the email address of the Member, within twenty-four (24) hours following receipt of the order formalization by the User, an email acknowledgment of receipt and confirmation of the purchase made. The order of products or Services and, therefore, the contract will be understood as formalized and perfected at the time of receipt of the payment of the price by Marfil.
Payment of products and services
The payment of the price and shipping costs of the products and Services acquired through the Website is made at the time of sending to the Member's email by Marfil of an email acknowledging receipt and confirmation of the purchase made.
The proof of purchase corresponding to the order of products or services will be available and can be viewed in the section "My account: Orders".
The User must make the payment through PayPal, credit or debit card Visa, Mastercard, American Express, Visa Electron and / or other similar cards. The card with which the payment is made must have as a issuing financial entity a Spanish bank or savings bank or a branch or financial entity affiliated with a foreign financial entity with an establishment in Spain.
The Member must notify Marfil, through the contact section, of any undue or fraudulent charge on the card used for purchases on the Website, in the shortest possible time, in order that Marfil may carry out the necessary procedures. consider convenient.
Marfil has the highest security measures commercially available in the sector. Also, the payment process works on a secure server using the SSL (Secure Socket Layer) protocol. The secure server establishes a connection so that the information is transmitted encrypted using 128-bit algorithms, which ensure that it is only intelligible for the Partner's computer and the Web Site's computer. In this way, using the SSL protocol guarantees:
- That the User is communicating his data to the Marfil server center and not to any other
- That between the User and the Marfil server center the data is transmitted encrypted, avoiding its possible reading or manipulation by third parties
Likewise, Marfil states that it does not have access to or store sensitive data related to the means of payment used by the User. Only the corresponding payment processing entity has access to these data in the form of payment and collection management. Once the purchase process is finished, an electronic document is generated in which the contract is formalized and the member can print.
For its part, Marfil, taking care of the security of its Users / clients and of the transactions that they make through the Marfil Website, informs its Users / customers that it has implemented a program to detect possible fraudulent operations, so that Marfil reserves the right to request information, confirmations and / or additional documents from Users / customers, even after having made one or more purchases through the Website, by phone call or email addressed to the number or account provided by the User himself in the registration process, in order to confirm that he has actually made and authorized said purchase (s) and thus authorize definitively the respective transaction (s), among which, but not limited to, Marfil will be able to formulate various verifications on the User's identity by telephone, or request: (a) a confirmation authorization and written authorization signed by the User responsible for the respective purchase (s); and (b) a copy of the official identification in force and with a photograph of the User to confirm his identity. Marfil undertakes to safeguard said information and documents with the highest security measures at its disposal, in terms of the provisions of the Federal Law on Protection of Personal Data in Possession of Individuals in Force.
In the event that the User does not respond favorably or does not deliver to Marfil the documentation and information requested within a period of 7 calendar days from the date of the call or the sending of the email, the transaction (s) detailed (s) in said communication and the respective order (s) will be canceled automatically, with no need for subsequent notice, nor responsibility for Marfil for User's safety, and Marfil will proceed with the automatic reimbursement of the amount (s) paid by the Member with respect to said purchase (s).
This procedure is for the safety of the Marfil Partners and therefore, the Member, by accepting these Conditions of Use, agrees to submit to the procedure of detection of possible fraudulent operations referred to above, without liability for Marfil and in the same way authorizes Marfil to that, once the Partner provides the information and additional documents referred to above, these are used for future transactions that the User himself makes.
Last Updated May 2018, 16